Review policy

This policy covers how company records are reviewed before publication and kept current afterwards.

Before publication

• An editor checks the registered details, the address, and at least one working contact route.
• Services and problems solved are recorded from the company’s own material, not from marketing copy.
• Public review data is captured with the date it was checked.
• The record is approved, sent back for more evidence, or declined with a reason.

After publication

• Google rating and review count are rechecked within 90 days.
• Every record shows the date of its last full review.
• A correction from a company or a member of the public triggers a review of the affected fields.

Re-assessment

A company’s level can move up or down at a scheduled re-review if the evidence has changed. The Local Elite seal is re-checked every year and withdrawn if the evidence no longer supports it.